EIDE2300plus Installation Tips [DOC#2100] FOR DRIVES >528MB USING LBA DRIVE TRANSLATION 1) Please backup existing data before installing the controller. 2) Enable LBA translation on EIDE2300plus - Set JP1 to 2-3 position Note: The card is shipped with JP1 set to 1-2. 3) Install the EIDE2300plus 4) In CMOS, set manufacturer drive parameters; do not enable CMOS drive translation. 5) Boot to DOS floppy; Run FDISK Delete former partitions Recreate partitions 6) Reboot to floppy; Format with DOS Format command Disk Manager, EZDrive and other software to support >528 capacity should be removed from the drive since the partitions and disk drivers will conflict with the EIDE2300plus disk drivers. Follow the above steps and remove the drivers. CANNOT COMPLETELY REMOVE DISK MANAGER FROM BOOT PARTITION Sometimes FDISK cannot delete Disk Manager information from the boot sector. Follow these steps to remove Disk Manager drivers from the partition and boot sector: 1) Boot to DOS Bootable disk in the A: Drive 2) Insert Disk Manager floppy; Type "DM" to start Disk Manager 3) At the Menu, Press "-T" 4) Select "Disk Subsystem Overview" 5) Press . Answer Yes to Zero the Drive and Remove Disk Manager An alternative is to run "FDISK /MBR" (Master Boot Record) which restores the boot sector information but not the partition table. Note that this will be destructive to the Ontrack created partitions but not standard FDISK partitions. FOR SOUND BLASTER COMPATIBLE DMA CH1 CONFLICT Set the EIDE2300plus ECP DMA ch to 3 instead of default 1: Set JP10 col 1&2 to 2-3 position PROBLEMS BOOTING WHEN USING "T" URBO SELECTION There is a built in driver in our Controller external BIOS. It is enabled by default but may cause problems booting. Disable the BIOS Driver if causing booting problems since our CONFIG.SYS driver EIDE2300.sys will load and program the speed for the VL-IDE drives. To disable BIOS driver - Set JP4 col 1&2 to 1-2 pos3ition. USING EIDE2300PLUS INSTALLATION UTILITY Before running, you must do a clean boot without a CONFIG.SYS OR AUTOEXEC.BAT loading; for DOS6 or above, press to do a clean boot or boot from a bootable floppy. NOTE: This configuration utility tests the speeds of IDE drives on the VL- IDE connector ONLY. There are no performance settings for the ISA-IDE connector. MANUALLY SETTING EIDE2300.SYS SPEED PARAMETERS Only ONE speed setting mode(PIO or DMA) can be enabled per device. On the Device line uses EITHER /D (PIO) or /M (DMA)- NOT both. You may however set one IDE device with PIO and the other with DMA like /D0:_ /M1:_. WHAT ARE PIO/IOCHDRY AND DMA MODES? PIO, or Programmed Input/Output, transfers data in fixed time lengths called cycle times. The shorter the cycle time, the higher the transfer rates. Our PIO speed of 8 is approximately 180ns cycle time which gives an "ideal" transfer rate of 11MB/s when there is no overhead. IOCHRDY (PIO), or I/O Channel Ready, is a using PIO with a handshaking method to throttle data transfer with drives IOCHRDY signal for optimal performance. This the /D_:A (automatic) setting. DMA, or Multi-word Direct Memory Access, transfers data with a REQ/ACK handshaking method. DMA speed 8 is approximately 120ns cycle time which gives an "ideal" transfer rate of 16MB/s when there is no overhead. Note: There is NO DMA channel used for this drive/ controller operation. Both PIO and DMA transfers are between the controller and the drive. There are no mainboard DMA channels used during DMA transfer modes since this transfer is NOT through the VLB bus but through the IDE cable. WHAT IS 32-BIT BLOCK MODE(MULTIPLE SECTORED RD/WR)? 32-bit Block Mode is used to decrease system overhead during data transfers through the VESA Bus. Several transfers 2 sectors at a time can be transferred on one interrupt. WINDOWS MOUSE IS ERRATIC Due to the single threaded DOS operations, Windows may have problems dealing with extended BLOCKs from our controller and maintaining mouse operation. Disable these Block mode transfers by adding this line in the System.ini In the [386 enh] section: DisksAccessMode=FAST WINDOWS MODEM DOWNLOADS Due to the single threaded DOS operations, Windows may have problems dealing with extended BLOCKs from our controller and maintaining mouse operation. Disable these Block mode transfers by adding this line in the System.ini [386 enh] section: DisksAccessMode=FAST These are other Windows settings to improve high speed modem transfers: In the System.ini [386 Enh] section, experiment with these settings: COMxProtocol=XOFF ;Enable Xon/Xoff Flow control COMxBuffer=1024 ;128 default Adding Smartdrv with the write cache enabled may also improve downloads. Use the "Smartdrv /?" for correct parameters. USING NON-EIDE DRIVES There is no problem using non EIDE drives on the same connector as on the VL-IDE connector. Drives that are not considered by drive manufacturers as Enhanced IDE or Fast ATA can still be installed on the VL-IDE OR the ISA-IDE connector. Promise has designed drivers which independently assign speed settings for each drive. SETTING UP IDE DRIVE ON ISA CONNECTOR If only one drive is installed on the Second connector, it should be jumpered as Master(Single) drive - This is important. If drive contains no data, you may partition this drive with our EIFDISK.EXE utility and then reboot, format the next available drive letter. EIFDISK will see only DOS FAT partitions. SETTING VL-IDE AS SECONDARY AND ISA-IDE AS PRIMARY Although there are jumper settings that can configure the VL-IDE connector as Secondary and the ISA-IDE connector as Primary, the Promise Bios and Drivers will NOT recognize this configuration. Do NOT set the controller with this configuration! If for some reason it is necessary to use ISA-IDE controller as Primary, disable the EIDE2300plus BIOS and do NOT load the included driver. It is possible to run the EIDE2300plus in an ISA slot just using the ISA-IDE connector as Primary and the VL-IDE connector disabled. This is at your own risk since the ISA slot cannot seat a VLB card correctly. DISABLE ISA-IDE "SECONDARY" CONTROLLER DRIVER SUPPORT For External Bios v2.50, v2.60, v3.1 and above: A "/X2" switch has been added to driver 2.50 and 2.60. The addition of the /X2 switch prevents the PROMISE DOS device driver in the CONFIG.SYS from initializing the third and fourth IDE drives. If you DO NOT have drives on the "ISA-IDE" connector, add the /X2 to troubleshoot driver lockup problems and get rid of the "WAITING..." message. To add the switch, edit the CONFIG.SYS and place the switch on the device driver line like such: DEVICE=C:\EIDE2300\EIDE2300.SYS /X2 For driver disk v2.70: By default, the EIDE2300.SYS driver will NOT load support for Secondary controller the third and fourth IDE hard disks. Add the "/S" to enable the Secondary controller support. To add the switch, edit the CONFIG.SYS and place the switch on the device driver line like such: DEVICE=C:\EIDE2300\EIDE2300.SYS /S IDE CDROM AND OTHER IDE DEVICES Other devices such as IDE CDROM and TAPE MUST support IDE ATAPI interface. The drive manufacturer provides software drivers to attach these drives. Be sure to configure the proper master/slave drive settings. On BOTH PRIMARY and SECONDARY connectors, there is one master and one slave on EACH connector. On either PRIMARY or SECONDARY connector, the other IDE device relies on their supplied drivers. The EIDE2300.SYS driver does not load support for IDE devices besides IDE hard disks. When installed on the PRIMARY connector, set in the Mainboard Bios drive type to "not installed" for the other IDE device and when necessary, indicate the parameters IRQ14 PORT 1F0 for the driver installation. NOTE: If you install the CDROM on the PRIMARY connector, Microsoft Windows 32-bit Disk Access will fail when accessing the CDROM drive. This problem is exhibited on standard IDE controllers as well. When installed on the SECONDARY connector, indicate IRQ15 and PORT 170 for the driver installation if necessary. Most CDROM software will autodetect the CDROM when installed on the SECONDARY connector. WINDOWS DOES NOT INTIALIZE Change driver speed of the PROMISE Windows driver to PIO and lower by one speed. For Example, one IDE drive installed supports PIO6/DMA7 In the [386 enh] section: DISKSACCESSMODE=/D0:5 Try disabling Windows protected mode driver "32-bit Disk Access" Note: 32-bit disk access does not affect 32 bit VLB data transfers. It is used for non-DOS applications and swap file usage. In the [386 enh] section: 32BitDiskAccess=OFF WINDOWS STARTS BUT JUMPS TO BACK TO DOS PROMPT Try setting in MB Bios "Type47 RAM Area" from "300" to "1K" QEMM INT13 ROM HANDLER ERROR With QEMM 7.5+, there is a "Optimize /ST" option to add the proper exclusions. Or on previous revisions of QEMM, you may manually add the "XSTI=13" parameter. ENABLING ENHANCED FLOPPY MODE To enable hardware support for 2.88MB floppy and 1Mb/s tape transfer rate, set JP9 col 1&2 to 2-3. For additional jumper settings on TEAC 2.88MB floppy drives, contact TEAC America, Inc. Ph: (213) 726-0303 or by Fax: (213)727-7674. FLOPPY DRIVE SHOWS SAME DIRECTORY If the same directory appears after switching to a different disk, try using a shorter floppy cable and/or removing the tape drive Y-cable. Special low resistance floppy cables from Colorado Memory Systems may eliminate this "Disk Shadowing" problem. Colorado may be reached at: (800) 845- 7906 Fax: (303) 667-0997. FLOPPY TAPE DRIVE WILL NOT RESTORE DOS and Windows drivers to PIO transfer instead of the DMA method. Also be sure to set Buffers=25 if the tape software requires. Sample: In config.sys DEVICE=C:\EIDE2300\EIDE2300.SYS /D0:6 /D1:5 BUFFERS=25 In System.ini [386 Enh], add this line: DisksAccessMode=/D0:6 /D1:5 For specifically Conner Tape Backup: From the Configuration Menu of the Conner Software, Press Alt-Ctrl- to enter a hidden menu. Uncheck the setting Burst DMA Mode. DR DOS 6.0 AND LOWER DR DOS partitioning is based on Microsoft DOS 3.3. DR DOS 6.0 would be incompatible with the creation of LBA translated partitions. During the setup, DR DOS complains of no accessible hard disks available. The updated Novell DOS 7 will not have this problem. OS/2 WARP The current OS/2 2.1 EIDE2300.ADD driver will not work on the OS/2 3.0 WARP release. Continue using the IBM driver IBM1s506.ADD driver which normally installs with OS/2 WARP. A new PROMISE driver is in development. OS/2 DOES NOT PRINT; DOS DOES The default printer address of the EIDE2300plus is Port:278 IRQ:7. While DOS does not care what Port LPT1 uses, OS/2 requires a default or Port:378. Set JP10 col. 1&2 to 2-3 for IRQ:7 Port:378. NETWARE VS LBA Disable LBA for all NetWare installations. NetWare does not work with LBA translated parameters and does not require translation since their drivers do not have a 1024 cylinder limit. NETWARE AND 4 IDE A second driver loaded with these parameters are necessary to install the ISA-IDE port drives. LOAD EIDE31X.DSK PORT=1F0 INT=E LOAD IDEDISK.DSK PORT=170 INT=F UNIX VS LBA The EIDE2300plus works with all versions of UNIX using standard ST506 drivers. Additional driver support works ONLY in these versions of UNIX: SCO 3.2.x and AT&T 4.0. Do NOT attempt to load these drivers in any other versions. Disable LBA for UNIX and ZENIX installations. Unix does not work with LBA translated parameters and does not require translation after booting from a startable UNIX partition under the 1024 cylinder limitation. (i.e. Make the first partition less than 528MB, additional partitions can be greater)